So one of the things we were curious about when we began the process is whether or not we would see similar trends regarding what it takes to motivate a planner to complete a survey. Will they be driven strictly by negative experiences or will positive ones be just as effective at motivating them to participate. We definitely have seen some negative experiences with one property in Florida for example receiving 5 less than flattering reviews already. Also surprisingly, already one chain has already taken a lead in meeting planner satisfaction. We have received 5 reviews on different Hyatt properties and all of them have been stellar. 9s and 10s across the board. Whatever Hyatt is doing it seems to be working and in spades. Here is a list of some of the properties that have been rated so far.
